UX RESEARCH & STRATEGY

Understanding customer needs and how to deliver on them across your organization

Who should you create your product or service for and why? What do they need that you can uniquely provide them? Without these answers, you can't be clear about your potential impact, and create a well-informed strategy destined for success.

I can help:

• Design and run a comprehensive mixed methods UX research study (methods could include Jobs To Be Done, Diary Study, survey, etc.)

• Upskill you and/or your colleagues in research methods through targeted and engaging research trainings

• Create research and analysis resources, templates, and tools to help turn your insights into actions

• Facilitate and coach you and/or your leadership team in strategic planning based on UX insights and business objectives